Privacy Policy

Sunrise Medical is committed to respecting and protecting your privacy. That’s because we base our business on the trust you place in our products and us. We created our Privacy Policy Statement in order to demonstrate our firm commitment to protecting the privacy of the individuals using the Web site. The information we collect is gathered to ensure secure ordering/inquiring and to provide a more personal experience.

Personal Identifiable Information:
Any information you provide us is used to support customer relationships and to improve your experience on our Web site. Many sections of this Web site don’t require you to login. If you want to use the section dedicated to Authorized Sunrise Medical provider/dealer, you will need to login with a User Name and password. When signing up for a User Name, we will ask for information such as your name, company name and address, customer number, email address, title, phone and fax number. This information is used to ensure that the applicant is an authorized user of an active Sunrise Medical provider/dealer.
Use of your Personal Information:
Sunrise Medical does not sell, rent, or lease its customer list to third parties. We use personal information solely for the purposes of verifying individuals security levels, filling orders, enhancing the operation of our site, sending promotional information, serving advertisements, statistical operations, and to administer our systems.
Sunrise Medical may contact you on behalf of trading partners about a particular offering that may be of interest to you or regarding information that you have requested. If you receive such information, you will always have the option to unsubscribe, essentially changing your personal preferences.
When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. E-mail addresses and other personally identifying data about visitors to this site are known to Sunrise Medical only when submitted or posted to us. 
HIPAA Compliance: 
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) was passed by Congress to reform the insurance market and simplify health care administrative processes. It establishes standards to define what are appropriate and inappropriate disclosures of individually identifiable health information and how patient rights are to be protected. Its implementation has involved substantial effort on the part of the entire medical community, including DME (durable medical equipment) providers and manufacturers like Sunrise. 
Sunrise has contracted with their customers to be sure that HIPAA compliance is followed. 
There are various technologies, including one called "cookies", which can be used to provide you with tailored information from a web site. A cookie is a piece of data stored on the user’s hard drive containing information about the user. Sunrise Medical may use cookies to help identify you and to customize your experience. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept or decline it. 
Some of our business partners may use cookies on this site. However, Sunrise Medical doesn’t have access to or control over these cookies.
Your online account information is password-protected for your privacy and security. To prevent unauthorized use and to maintain the highest level of security we ask that you not share or provide others with your user name and password. Sunrise Medical uses data networks protected by industry standard firewalls and password protection.
Only certain Sunrise Medical associates have access to the information you provide us. 
Business Relationships:
The Sunrise Medical site contains links to other web sites. Sunrise Medical is not responsible for the privacy practices or the content of such web sites. We encourage you to review the privacy statements of Web sites you choose to link to from Sunrise Medical to better understand how the use and share your information.
Contact Us:
Sunrise Medical updates this policy from time to time so please review it periodically. If you should have any questions or concerns regarding the Privacy Policy Statement please contact us via e-mail at
Sunrise Medical takes your privacy seriously.

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