This Canada Personal Information Protection and Electronic Documents Act ("PIPEDA") Policy ("Policy") supplements the information contained in the Privacy Policy of the Sunrise Medical Group and applies solely to visitors, users, and others in Canada ("you" or "consumers"). We adopt this notice to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).
Who Are We
Sunrise Medical Canada Inc. ("We" or "Us") is committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any Personal Information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your Peronal Information and how we will treat it. By visiting https://www.sunrisemedical.ca you acknowlege that you have read and understood the practices described in this policy.
For purposes of PIPEDA, Sunrise Medical Canada Inc. is a private sector organization that collects, uses, and discloses personal information in the course of commercial activities.
Categories of Personal Information Collected and Purposes
We may collect and use the following categories of personal information for the purposes described:
- Identifiers (such as name, email address, IP address): to respond to inquiries, manage business relationships, and provide services.
- Business Contact Information (such as phone number, business address, account details): to communicate with customers and partners and maintain business records.
- Commercial Information (such as order and transaction details): to fulfill orders, provide products and services, and manage accounts.
- Internet or Network Activity (such as website usage data): to operate and improve our website and conduct analytics.
- Professional or Employment-Related Information: to manage relationships with business partners, vendors, and prospective employees.
- Inferences Drawn from Personal Information: to improve services and user experience.
Under PIPEDA, organizations must identify purposes at or before the time personal information is collected and must limit use and disclosure to those purposes unless consent is obtained for additional uses.
Consent
We obtain consent for the collection, use, and disclosure of personal information, except where inappropriate (for example, legal, medical, or security reasons). Consent may be express or implied depending on the sensitivity of the information and the reasonable expectations of the individual.
Individuals may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Upon withdrawal of consent, we will inform you of the consequences of such withdrawal. See 'How to Exercise Your Rights' below.
Limiting Collection, Use, Disclosure, and Retention
We limit collection to what is necessary for identified purposes, collect fairly and lawfully, and retain personal information only as long as needed to fulfill those purposes. Personal information is used or disclosed only for the identified purposes or with your consent.
Accuracy and Safeguards
We take reasonable steps to keep personal information accurate, complete, and up-to-date as necessary, and we protect personal information with appropriate security safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification.
Disclosure of Personal Information
We may disclose personal information to:
- Service providers
- Business partners
- Analytics providers
- Legal or governmental authorities when required by law
We do not sell personal information.
Your PIPEDA Rights
Under PIPEDA individuals have the right to:
- Access pesonal information we hold about you
- Request correction of inaccuracies
- Be informed of the purposes for which personal information is collected, used, or disclosed
- Challenge our compliance with PIPEDA principles
To make a request, please see "How to Exercise Your Rights" below.
We will respond to access and correction requests within the timeframes required by PIPEDA. Individuals also have the right to file a complaint with the Office of the Privacy Commissioner of Canada if they believe their personal information has been handled improperly.
How to Exercise Your Rights
You may submit requests by:
Requests may be made by the individual or an authorized representative.
We may take reasonable steps to verify your identity before responding.
Accountability
Sunrise Medical Canada Inc. has designated a Privacy Officer who is accountable for our compliance with PIPEDA. Questions or concerns regarding this policy or our privacy practices may be directed to the Chief Privacy Officer at ChiefPrivacyOfficer@sunmed.com
Contact Us
If you have any questions about this Policy or your privacy rights, please contact: ChiefPrivacyOfficer@sunmed.com
We may update this PIPEDA Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.