FAQs / General

General

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Please contact the authorized Sunrise Medical dealership where you bought the product from. If you cannot remember or need an alternative dealership, please contact us.

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Your first point of call with any problem should be the authorized Dealership where you bought your Sunrise Medical product from. Can't remember? Please contact us and we'll try to help.

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Documentation for current and discontinued products can be found in our support section.

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Your first point of call for any product repairs is the authorized Sunrise Medical dealership where you purchased your product from. If you can't remember, please contact us.

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Unfortunately we are only the manufacturer and do not take products back. You could however consider donating the product to a charity.

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Spare parts are available via our network of authorized dealerships. Please contact us to find your nearest one. Unfortunately we cannot sell spare parts directly.

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Warranty information can be found in the owner's manual of your product. Can't find your manual? Download a version online.

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Sorry, our products are only available to buy via our network of authorized dealerships. Please visit our dealer locator or contact us to find your nearest authorized dealer.

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Unfortunately, we are unable to donate products to individuals.

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Our products are only available to buy via our network of authorized dealerships. However, many of them offer financing options. Please visit our dealer locator or contact us to find your nearest authorized dealer.

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Our products are only available to buy via our network of Authorized Dealerships. You can find a recommended starting retail price on the product's order form, however this is only a guide price and the starting price offered by your Dealership may be lower. Please visit our dealer locator or contact us to find your nearest authorized dealer for more information.

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Many of our options and accessories are visible by clicking on the 'Options and Accessories' tab on the product. If this is not available, please consult the product's order form.

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For any queries relating to your order, please contact the authorized Sunrise Medical dealership where your purchased your product from.

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Yes. Please visit our dealer locator or contact us to find your nearest authorized dealer for more information.

 

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Yes, please contact us for more information.

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